What format are the photos in?
All sportshots action photography photos are digital. We size an image at 200 dots per inch, for 5x7 inches and 300 dots per inch for larger sizes. When offered, digital files are provided at the maximum resolution from the file shot after cropping. Most ink jet printers will produce excellent, sharp results from a 200 dpi image, when printed on to their premium glossy photo papers.

How do you print you images?
We print using a six or eight colour ink jet printer on to Premium Glossy Photo papers. We have found that this process gives an image of excellent quality and long life. The current combination of paper and inks that we use is predicted to give approximately 80 years life when stored correctly. That's about the same as conventional photographic paper.

Do you add photos on a regular basis?
Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted. Usually images are uploaded within 48 hours of the event.

Why can't I access my photos?
If we have shot an event which has images of minors in club or school activities, we place those images in to a private, or hidden directory which requires a password to access. Your team manager, or school sports master will be given the password to distribute to parents. Please contact them for further information. If you believe that you should have received a password and have not been able to obtain one, please contact mike@sportshots.com.au

Why are some sections password protected?
Some parts of this site are password protected because they contain images of children or of groups that want to limit the number of viewers of the images. If you are eligible to see the images in a password protected area, you will have been supplied with the password. If you have lost the password, please contact your team or club manager.

Can I submit photos to sell?
Right now the only photos that we sell are the ones taken by sportshots action photography and it's partners. If you shoot very similar stuff to us, please get in contact with Mike@sportshots.com.au so that we can discuss the opportunity further.

Do you offer refunds?
Once a digital purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis. If we supply a print that you feel is unsatisfactory we will readily discuss the issue.

Are there any restrictions on my use of the sportshots action photography photos that I download?
Yes. While sportshots action photography offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format. 

Further, when considering minors, we attempt to supply images of players and teams only to direct relatives of the minors imaged.

What is your position on unauthorised photography?
As we are frequently shooting images of minors, we take this question very seriously. We do not like shooting unauthorised images and actively take steps to avoid shooting unauthorised images. When we photograph a team, school or event we seek permission from the manager before we commence work. This is done for reasons of good form and security. We will usually contact the management team of the club, school or event as well and supply any relevant documentation to the officials to identify that we are trustworthy and reliable people who are worthy of photographing your team.

However, it is also worth considering the Australian legal position on photography (which is much broader than ours!):

"The 2005 discussion paper by the Standing Committee of Attorneys-General (ie the federal and state/territory law ministers) on Unauthorised Photographs on the Internet And Ancillary Privacy comments that

for any society to function in a relatively free and open manner there could not realistically be a requirement for all photographs to be taken with consent. If there were such restrictions, candid shots could never be taken, and the media would be severely constrained in the images they show us. Freedom of expression and artistic expression would undoubtedly be adversely affected ... while there may be legitimate circumstances when recording images should be restricted, it would not be practical or desirable to obtain consent from every person all of the time, for example, for use in television news file footage

As a result questions of authorisation are dependent on circumstances and on a range of law. There is no single enactment prohibiting or permitting photography and publication in any/all contexts."

Extracted from Caslon Analytics http://www.caslon.com.au

For us, that means that we are working from a strong position, which we then manage with care, diligent work and the utmost security. Further, we make ourselves very obvious when we are taking photographs of children, we seek direct permission and then we only make images of minors available to the team manager and those people that they then contact (that is, the team).